Returns & Refunds
Because coffee is a consumable product, all coffee sales are final.
However, if there is an issue with your order — such as receiving the wrong item, damaged packaging, or a defect — please contact us within 7 days of delivery, and we’ll make it right.
Eligible for replacement or refund:
To be eligible, items must be unused and in original packaging.
Not eligible for returns:
Apparel & Gear:
Unused apparel and gear may be returned within 14 days of delivery. Items must be unworn, unwashed, and in original condition. Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
How to start a return:
Email us at Cachecoffeeandmore@gmail.com with your order number and a brief description of the issue. We’ll respond within 1–2 business days.